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How rbazzi Handles Your Personal Information

When you open an account with us, you share information we take seriously — from your name and contact details to the payment methods you use, including bKash, Nagad, and Rocket.

bKash, Nagad, Rocket data protectedAccount wallet security enforcedNo third-party sale of your dataMobile access coveredYour rights clearly stated

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to the data we hold on your account, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right first step. You can reach us through live chat directly inside your account, or by email for written requests that need a documented response. We aim to respond to all data-related queries within a reasonable timeframe, and we will always confirm receipt of your request.

Team online

Live Chat

Open your account dashboard and start a live chat session to raise a data query directly. This is the fastest path for account-level questions about your stored information.

Email Support

Send a written request to our support email for formal data access or correction submissions. We confirm receipt and respond with the relevant account details on record.

Account Settings

Some data preferences, including cookie consent and communication opt-outs, can be managed directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Your account security and data privacy run in parallel at rbazzi. Every section below reflects an active practice — not a policy statement sitting in a drawer. From how cookies work to how long we keep your records, these are the specifics that matter when you use bKash, Nagad, or Rocket through your account.

Payment Data Handling

Your bKash, Nagad, and Rocket transaction records are stored in encrypted form. They are used to verify your payment history and process withdrawals — never shared with unrelated third parties.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand account flow behaviour. You can manage cookie preferences through the consent tool shown on your first visit.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold at any time via support.

Requesting Changes

If any personal detail on your account is incorrect — your name, contact number, or linked wallet — contact support with your account ID and the correction needed. We verify and update promptly.

What We Collect and Why It Matters

rbazzi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you create your account — your name, email address, date of birth, and the mobile wallet details you use for deposits and withdrawals through bKash, Nagad, or Rocket. When you complete a transaction, we log the payment reference, amount,

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and method so your account history stays accurate and disputes can be resolved quickly. We also collect device and session data — your browser type, IP address, and login timestamps — to keep your account secure and flag unusual activity. Cookies and similar tracking tools help
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us understand how you move through the platform so we can improve account flows and payment steps. We do not collect more than we need for these purposes. Your bKash, Nagad, or Rocket number is used only to process your deposit or withdrawal request — it
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is not stored in a way that allows anyone outside the payment process to access it. All data handling is subject to applicable law and the eligible regions in which you access our services. If you have questions about what we hold on your account, the
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contact paths in the Support section below are the right place to start.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

These are the questions we hear most often about account data, payment privacy, and your rights under this policy. If your question is not covered here, live chat or email support can take it further.

Your bKash or Nagad number is used to process your specific transaction. It is stored in encrypted form within your account record and is not accessible to staff outside the payment verification process.

Yes. Submit a data access request through live chat or email support with your account ID. We will confirm what information we hold and provide it in a readable format within a reasonable timeframe.

Contact support via live chat or email, provide your account ID, and tell us what needs correcting. We verify the change against your registration details before updating your account record.

We share data only where necessary — for example, with payment processors like bKash, Nagad, or Rocket to complete your transaction, or where required by applicable law. We do not sell your personal data.

After account closure, we retain your data for the period required under applicable law. Once that period ends, your personal records are removed from active systems in line with our retention schedule.

We use cookies for session management and account analytics. You can adjust your cookie preferences through the consent tool on your first visit or inside your account settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Onlinepay InfoRbazzi Glossary

How rbazzi Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Data Handling, Cookies and Account Security

Payment Data Handling

Cookie Use

Data Retention

Requesting Changes

Your Privacy Questions Answered

01 Does rbazzi store my bKash or Nagad number after a transaction?

02 Can I ask what personal data rbazzi holds about me?

03 How do I update incorrect personal details on my account?

04 Does rbazzi share my data with third parties?

05 What happens to my data if I close my account?

06 How does rbazzi use cookies and can I turn them off?

Privacy Policy

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